DELIVERY AND RETURNS

Delivery Costs:
UK Second Class delivery for all orders is £3.00
European delivery for all orders is £9.50
Worldwide delivery for all orders is £15.50

Delivery Policy:
Once your order has been received a confirmation will be sent to you by email. If we are unable to fulfill your order for any reason we will contact you by email advising you of this.

Unless otherwise requested, delivery will be 2nd class post via Royal. Please expect your non-personalised order to arrive within 3 weeks from the time your order was placed if you are in the UK. For personalised orders, please refer to the individual product for delivery times.

Express delivery can be organised if requested in advance, there will be an additional cost for this service. Please ensure you ask about express delivery before placing your order with Festive Fingerprints.

Festive Fingerprints cannot be held responsible for any loss or damage to your order once it has been dispatched.

Returns Policy:
If for any reason you are not entirely satisfied with your order you may return your order in its original condition, along with proof of purchase, for a full refund within 7 working days from delivery.

In order to receive a refund, you must tell us within 7 working days from the day you received your order that you intend to return it and the reason why at festivefingerprints@gmail.com